Privacy Policy
How we handle the information you share with Commercial Northwest.
Information we collect
We collect information you choose to give us: your name, email address, phone number, company, property details, and any files or messages you submit through forms such as a proposal request, deal review, ROI calculator download, or newsletter signup.
We also collect limited technical information automatically, including IP address, browser type, pages visited, and referring links, which helps us understand how the site is used and keep it secure.
How we use your information
We use your information to respond to inquiries, prepare proposals and property analyses, deliver requested documents, send the CNW Multifamily Market Insider newsletter if you subscribe, and improve our site and services.
We do not sell your personal information.
Email and marketing
If you subscribe to our newsletter, we send market and operating updates and you can unsubscribe at any time using the link in any email. Unsubscribing from marketing email does not affect service communications related to an active management, lease, or vendor relationship.
Service providers
We share information with service providers who help us operate — for example, email delivery, property management software, hosting, and analytics providers. These providers may only use the information to perform services for us.
We may disclose information when required by law, to enforce our agreements, or to protect the rights, safety, and property of Commercial Northwest, our clients, or others.
Resident and owner portals
Our resident and owner portals are hosted by our property management software provider and are governed by that provider's security and privacy practices in addition to this policy.
Cookies
Our site uses cookies and similar technologies to keep the site functioning, remember preferences, and measure traffic. Most browsers let you refuse or delete cookies; some site features may not work as intended if you do.
Data retention and security
We keep information for as long as needed to provide services, meet legal and accounting obligations, and resolve disputes. We use reasonable administrative and technical safeguards to protect information, though no method of transmission or storage is completely secure.
Your choices
You may request access to, correction of, or deletion of the personal information we hold about you by contacting us at hello@commercialnw.com. We will respond consistent with applicable law.
Children
Our site is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. The revised version takes effect when posted on this page.
Contact us
Commercial Northwest Property Management, 1221 W Shoreline Ln, Boise, ID 83702. Phone (208) 344-0288. Email hello@commercialnw.com.
This policy is provided for general information and is not legal advice. Have your attorney review it before publication.